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The
goal of ProMISe™ Hotel system is to
help you increase your occupancy, profits and efficiency.
In order to stay competitive the hotels, motels
and resorts are looking for ways to increase their sales and business.
For example does your current Property Management System have the
abilities of notifying your guests about special discounts, thanking
notes for their business, sending invitations before their birthdays,
anniversaries etc. When the business portrays a personalized image it
makes the person feel important. Not only they tend to come back but
also refer to their friends.
Would your organization be interested to be more
competitive, lessen your vacancies and increase profits? Attract more
guests to stay at your facility by implementing the following techniques
so you can have repeated customers.
By collecting guests' emails you can notify them very quickly and
efficiently of any special discounts you would like to offer. This is an
excellent technique in down times.
No need to re-enter guests' data once they have stayed at your property.
You can search for a guest using many different ways: by first or last
name, phone number, address, zip code, email and so on. Also you can
enter any information during their stay, for example, "need a
non-smoking room with a wheelchair access". When this guest reserves a
room in the future the special notes will pop up and you can ask them at
this time if the requirements are still the same. No need to shuffle
through the papers for those special notes. The professional image we
help you to create will build confidence in your clientele, to set the
stage for an enjoyable visit and help promote the second visit plus any
referrals a satisfied guest might make.
Instant verification of guest's credit card at the time of making a
reservation. For example if the guest provides Visa Card number but
indicates that it is a Master Card the system will prompt you to correct
the problem and to try again. This will prevent unnecessary steps in
collecting the funds.
The manager can assign as many rates for each unit depending on the
property. By a click of the mouse from the pull down menu the front desk
staff can determine what rate to apply for a particular room.
During slow periods by offering a series of
discounted rates will leave fewer rooms empty. Profits and the value of
the property are therefore maximized.
System is equipped with driving directions. At the time of making a
reservation simply click on driving directions and it will automatically
provide driving directions from starting to arriving destinations. At
this time you can either email or fax these directions to your guest.
The web based graphical interfaces were created using familiar metaphors
from the hospitality industry. Not only does this allow for a smooth day
to day operation, but is it also allows for quick and effective training
of new staff.
The overall benefits of ProMISe™ includes reduced staff training
costs, increased efficiency of handling guest folios, reservations, and
quick access to the statistical and marketing information that is
required to manage a lodging property successfully.
|
The
goal of ProMISe™ Hotel system is to
help you increase your occupancy, profits and efficiency.
In order to stay competitive the hotels, motels
and resorts are looking for ways to increase their sales and business.
For example does your current Property Management System have the
abilities of notifying your guests about special discounts, thanking
notes for their business, sending invitations before their birthdays,
anniversaries etc. When the business portrays a personalized image it
makes the person feel important. Not only they tend to come back but
also refer to their friends.